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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Yukia tucker

March 13, 2024

5  out of  5 rating by Yukia tucker
"Super great!!! Great customer service"
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Carlos M

March 12, 2024

5  out of  5 rating by Carlos M
"Thanks Emery for your help!(:"
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Magaly Chavez

March 5, 2024

5  out of  5 rating by Magaly Chavez
"Very welcoming 🩵"
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jazmine hipolito

February 12, 2024

5  out of  5 rating by jazmine hipolito
"It was with great pleasure to be assisted by Ilene. She made the whole process seamless, very comforting & easy to digest. She's very professional & knowledgeable. I will definitely refer my family & friends to her or anyone along with her State Farm team. I really appreciate your expertise & helping us with a life changing experience along with securing our families future. Thank you again, Ilene!"
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Lily Martinez

January 26, 2024

5  out of  5 rating by Lily Martinez
"My Rep was very kind and understanding, she was very thorough and explained everything very well and answered all my questions. She is a great listener :)"
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kevin suarez

January 10, 2024

5  out of  5 rating by kevin suarez
"Thanks to Emery I got the best policy for both of my vehicles with great pricing and even better coverages, will definitely be referring friends and family to conduct business here."
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Howard Hamlin

December 21, 2023

5  out of  5 rating by Howard Hamlin
"My State Farm agent for the last 45 years just retired. I switched to Robert Casares and his team. They have been responsive, knowledgable and helpful."
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morgan gaines

December 19, 2023

5  out of  5 rating by morgan gaines
"She spoke clearly, politely, and was very helpful with all my concerns. Wonderful service person who took care of all my needs."
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Brandon Gutierrez

December 8, 2023

5  out of  5 rating by Brandon Gutierrez
"Had a great experience getting my full coverage insurance and life insurance policy. It was easy and not expensive compared to other areas quotes. Highly suggest getting insured by them!"
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Beverly Burns

November 29, 2023

5  out of  5 rating by Beverly Burns
"Emery Gonzalez Thank you for being patient and explaining And giving me different options. Your customer service was great .. I would definitely recommend this agent.. I was sold By your customer service thank you once again.."
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Maribel

November 17, 2023

5  out of  5 rating by Maribel
"Today I started a new policy with State Farm for my cars and Emery Gonzales was very helpful and nice with helping me start the policy. Great customer service and communication explains everything about the policy. Very great service !"
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Renai Davis

November 2, 2023

5  out of  5 rating by Renai Davis
"Love the professional greeting and personal attention given to me my first visit. I would recommend you to anyone. Thank you for introducing yourself to me Mr. Robert Casares. Thank you very much Ilene and the lobable dog. Renai Davis SEIU2015 Member and Political Organizer"
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Cindy Gomez

October 10, 2023

5  out of  5 rating by Cindy Gomez
"Such a welcoming clean office and great agents. Robert is very knowledgeable. He clearly explained and informed about my options. He is the guy to go to for any insurance policy. Also loved Kevin such a lovely State Farm agent!"
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Alfonso Morales

September 12, 2023

5  out of  5 rating by Alfonso Morales
"I was very please and satisfied with Robert and his Team to get the very best and affordable insurance policy for me and my Family THANK YOU"
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Cali Chocolate

September 12, 2023

5  out of  5 rating by Cali Chocolate
"Very professional and welcoming service. The aura in the office was calm. Thank you"
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Diana Casares Bell

August 27, 2023

5  out of  5 rating by Diana Casares Bell
"Robert Casares is extremely knowledgeable and has great follow-up for any question we have about our multiple policies. I highly recommend him for any type of insurance."
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Vahe Markosian

August 23, 2023

5  out of  5 rating by Vahe Markosian
"Rob and his team are excellent and always on top of it. Great customer service. They always make sure I know if I have an expired payment method or anything similar. Highly recommend!"
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Martha Radanovich

August 21, 2023

5  out of  5 rating by Martha Radanovich
"Robert is efficient and gets back to you immediately. He’s patient in explaining the information and how best to save money, but get the best coverage for your needs."
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Ricci Casares

August 21, 2023

5  out of  5 rating by Ricci Casares
"Robert was professional, extremely knowledgeable, and available for any questions or concerns of mine. Can’t recommend enough to have him as your agent!"
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Jan Keating

July 21, 2023

5  out of  5 rating by Jan Keating
"I am deeply grateful to Robert Casares and his wonderful staff for the expert assistance they provided me. They treated me better than family. They really cared and resolved my problem quickly. They truly went above and beyond. I would highly recommend State Farm Insurance, Long Beach, California to everyone looking for insurance with a huge scoop of excellent service. 7/21/23 Just wanted to add another 5 star note in praise of your representative Jack Kosick. He worked extra hard on my behalf and kept me posted all along the way. All of the help I received did not produce one dime for your company and I was still handled as if I were a top paying customer. Think about it, If Jack and the whole State Farm office treat you so well without being paid, just think how paying customers are and will be treated. If you are in the market for an insurance company that respects and helps each and every customer as if you are their only customer, you really need to go to Robert Casares State Farm, Long Beach. Respectively, Jan,(Johnson), Keating"
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Sonyda Nep

July 15, 2023

5  out of  5 rating by Sonyda Nep
"Ilene is so friendly and knowledgeable! She asks the right questions to understand your needs and answers honestly! I appreciate her kindness and patience while walking me through the process of life insurance."
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poly con7

June 27, 2023

5  out of  5 rating by poly con7
"Steven was very helpful, friendly and professional! Great people skills!!!!!"
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Elizabeth Ung

June 23, 2023

5  out of  5 rating by Elizabeth Ung
"My husband and I just got our policy thanks to our rep Ilene Khiev she is outstanding!! She’s always available when I need assistance and answers all my questions. I feel way more comfortable working with someone local, who knows what they’re doing. And I’m super please with how smooth the process was. Robert Casares State Farm branch gets my highest of recommendations."
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Celina Khiev

June 23, 2023

5  out of  5 rating by Celina Khiev
"Had the pleasure of visiting this office as it is conveniently located near me. I was able to leave with a life insurance policy in place by working with Robert and Ilene. They kindly explained the differences between policies and answered any questions I had. I also got the chance to meet the cutest office dog, Kevin! Thank you for all your help!"
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Lorraine OBannon

June 18, 2023

5  out of  5 rating by Lorraine OBannon
"First time visiting the most friendly agents I've come across they made me feel like family and at easy very informative and eager to find the best car insurance for me at a price I can afford. Very satisfied kudos for you Erica 👏"